Companions/carers
Accessibility
The main entrance from Kongens gate has reopened, and there is a universally accessible entrance from Myntgata. There is an elevator to all floors.
Call +47 21 98 21 82 if you need assistance upon arrival.
Access is via the entrance at the Museum Square.
There is currently no wheelchair access at Villa Stenersen. The three floors are connected by stairs with handrails on one side. For wheelchairs with a width of up to 70 cm, there is access to the first floor via the entrance at the rear of the house. The only connection between the first and second floors is a staircase. Please contact the security guard on arrival for assistance.
The National Museum is built according to the latest standards of universal design. This means, among other things, that anyone with reduced mobility will be able to enter the museum using the same entry points as others, and that service desks, toilets and cloakrooms will be equally accessible to all. There are elevators and step-free access to all parts of the building that are open to the public.
The sculpture garden on the third floor and the roof terrace on the third floor are accessible to all, although you need to use the elevator to get from one to the other with a wheelchair or baby stroller.
It's possible to use your own wheelchair during your visit to the museum. If you wish to lend a wheelchair, contact one of our hosts at the museum.
There are plentiful places to sit in the exhibition spaces, in addition to separate areas for rest and relaxation.
The public areas of the new National Museum are designed to facilitate easy spoken communication and all signs should be legible for visitors with impaired vision. Information desks and several public meeting and activity rooms are fitted with audio induction loops.
Assistance dogs are allowed in all museum buildings.
For audience members with reduced vision and need for extra light, it is possible to borrow a flashlight at the information desk.
The Visitor Guide that will facilitate access to the art and help you find your way around within the new museum building. This app will offer an enhanced audio experience of the museum. It includes audio descriptions of 21 works from the collection presentation and 92 conversation cards that are found in benches in the exhibition.
Do you need help? We are happy to adapt to your needs. We organise guided tours and educational sessions in exhibition halls and studios for all occasions.
Assistance dogs are allowed in all museum buildings.
There is no entry charge for companions/carers of visitors with disabilities, provided they can show proof of their carer status.
You can use your own stroller in the museum, but strollers larger than 100 cm long and 75 cm wide must be parked in the wardrobe. You may be asked to switch to one of the museum's rental strollers. Ask a museum host for assistance. Due to security reasons, the contents of bags and strollers may also be checked by security staff.
A baby-care and breastfeeding room is located beside the public cloakrooms in the basements.
There are plentiful places to sit in the exhibition spaces, in addition to separate areas for rest and relaxation.
There are four parking spaces for visitors with disabilities in Dokkveien, on the side of the museum facing Aker Brygge.